Privacy Policy.

VOOV – Privacy Policy

VOOV (“we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, share, and safeguard your information when you visit our website https://voov.io or engage with our services.

1. SMS Marketing Consent

I agree to receive SMS from VOOV LLC for appointment coordination and promotional offers. Msg & data rates may apply. Reply STOP to opt out. 

2. Information We Collect

We may collect the following information:

    • Personal Information: Name, email, phone number, company, job title, and other contact details.

    • Lead & CRM Data: Details you voluntarily submit through forms, booking systems, or integrated platforms.

    • Usage Data: Pages visited, time spent, IP address, browser type, referral sources (via cookies or analytics tools).

    • Communications: Any emails, chat conversations, or messages exchanged with our team.

3. How We Use Your Information

We use your data to:

    • Provide and improve our services.

    • Communicate with you about appointments or inquiries.

    • Send promotional or educational content (with opt-out option).

    • Analyze website and marketing performance.

    • Personalize your experience and recommend suitable services.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

    • Internal team members and Virtual Assistants strictly for service delivery.

    • Third-party platforms (CRM, email marketing, analytics) under confidentiality agreements.

    • Legal authorities if required by law.

5. Data Retention

We do not sell your personal data. We may share your information with:

  • Internal team members and Virtual Assistants strictly for service delivery.

  • Third-party platforms (CRM, email marketing, analytics) acting as our service providers under strict confidentiality agreements.

  • Legal authorities if required by law.

Mobile Information Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will strictly remain with VOOV LLC and will not be shared with any third parties.

6. Your Rights

You can:

    • Access or correct your personal data.

    • Request deletion of your information.

    • Opt-out of marketing emails at any time.

For requests, email us at: inquiry@voov.io

7. Data Security

We implement physical, technical, and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Our Virtual Assistants operate in secure office environments with surveillance and cybersecurity protocols.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own (e.g., Nicaragua). VOOV ensures that such data transfers comply with legal protections and agreements.

9. International Data Transfers 

Your information may be transferred to and processed in countries outside your own (e.g., Nicaragua). VOOV ensures that such data transfers comply with legal protections, standard contractual clauses, and strict confidentiality agreements to safeguard your information.